Effective Date: 10th Jan, 2026
Local Plumber USA LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use:
By using our website or services, you agree to this Privacy Policy.
We may collect the following information when you submit forms, request services, or communicate with us:
Full name
Email address
Phone number
Service address
Appointment and scheduling details
Payment or billing information
Any information you voluntarily provide
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and interaction data
Referring URLs
Cookies and similar tracking technologies
We use your information to:
Provide and manage plumbing services
Schedule, confirm, and manage appointments
Communicate service updates and technician arrivals
Send transactional and service-related messages
Send SMS communications (with consent)
Improve website functionality and performance
Prevent fraud and ensure platform security
Comply with legal and regulatory obligations
By providing your phone number and opting in, you consent to receive SMS messages from Local Plumber USA LLC.
Messages may include:
Appointment confirmations and reminders
Technician arrival notifications
Scheduling, rescheduling, or cancellation notices
Service follow-ups
Promotional or service-related messages
Consent is obtained via a clear and conspicuous opt-in, such as an unchecked checkbox on our website forms.
Consent is not a condition of purchase.
Message frequency varies depending on service activity and user interaction.
Message and data rates may apply based on your mobile carrier and plan.
You may opt out at any time by replying:
STOP – unsubscribe
START – re-subscribe
HELP – assistance
After opting out, you will no longer receive SMS messages unless you opt back in.
We do not sell, rent, share, or disclose mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
Mobile information is used solely for:
Delivering service-related communications
Complying with legal and carrier requirements
All data sharing explicitly excludes mobile opt-in data.
We use cookies and similar technologies to:
Improve user experience
Analyze traffic and usage
Store user preferences
You may disable cookies through your browser settings, though some website features may not function properly.
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure servers
Encrypted communications (SSL)
Restricted access controls
However, no system can be guaranteed 100% secure.
We retain personal information only as long as necessary to:
Provide services
Fulfill contractual obligations
Comply with legal, accounting, or regulatory requirements
You have the right to:
Access your personal information
Request corrections
Request deletion (where legally permissible)
Withdraw SMS consent
Object to certain data processing
To exercise these rights, contact us using the information below.
Our services are intended for individuals 18 years or older.
We do not knowingly collect personal information from children under 13.
We may use third-party service providers for:
Payment processing
SMS delivery
Scheduling and CRM systems
Website analytics
These providers only access information necessary to perform services on our behalf.
We may update this Privacy Policy at any time. Updates will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
Local Plumber USA LLC
Website: https://localplumberusa.com
Email: [email protected]